Terms and Conditions

The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.

  • Legal Notice
  • Although the information on this web site is accessible worldwide, not all products or services discussed in this web site are available to all persons or in all geographic locations or jurisdictions.

    kissed baby reserves the right to limit the provision of their products or services to any person, geographic area, or jurisdiction they so desire and to limit the quantities of any products or services that they provide. kissed baby and its subsidiaries reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if kissed baby believes that customer conduct violates applicable law or is harmful to the interests of kissed baby and its subsidiaries. Any offer for any product or service made in the materials on this web site is void where prohibited.

    In no event shall kissed baby be liable for any direct, indirect, incidental, or consequential damages resulting from the use of its products. In the event of litigation, both parties agree that the laws of Ontario, Canada, shall apply, and both parties consent to the jurisdiction of the courts of Bowmanville, Ontario, or in the event of diversity of citizenship, the courts of Canada.

    The Terms and Conditions constitute the entire agreement between you and kissed baby with respect to this web site. The Terms and Conditions supersede all prior or contemporaneous communications and proposals, whether electronic, oral or written between you and kissed baby with respect to this Web site. No modification of the Terms and Conditions shall be effective unless it is authorized by kissed baby. If any provision of the Terms and Conditions is found to be contrary to law, then such provision(s) shall be constructed in a manner to closely reflect, as much as possible, the intentions of the parties, with the other provisions remaining in full force and effect.

    This agreement and the resolution of any dispute related to this agreement or this site shall be governed by the laws of Canada, and any legal action or proceeding between kissed baby and you shall be brought exclusively in a federal or provincial court in Ontario, Canada.

  • Copyright

  • All content appearing on this Web site is the property of:
    kissed baby (kissedbaby.com) and cxdbaby.com
    Toronto, Ontario, Canada

    ©2015-2018. All rights reserved.

    Materials on this site are copyrighted by kissed baby, and may be accessed, downloaded or printed only for your personal, non-commercial use. You may not copy or distribute any materials from this site without the prior written permission of kissed baby. This site is protected by Canadian and international copyrights in the design, layout, graphics, and expression of information.

  • Trademarks
  • kissed baby; cxd baby; A kissed baby is a kissed baby; Canada's fashionable, comfortable, unpadded baby sling; Love, Style, Comfort; The Jewelled Silk sling; The EcoLogic sling; The Fashion Maven sling; The Child sling; The Splasher sling; The Beaded Panel; The Embroidered Panel; The Contrast Tail; The Ribbon Trim; The Mobile Pocket; The Statements t-shirt; and the kissed baby logo are all trademarks of kissed baby (kissedbaby.com).

    All other brand, product, service, and process names appearing on this web site are trademarks of their respective holders. Reference to or use of a product, service, or process does not imply recommendation, approval, affiliation, or sponsorship of that product, service, or process by kissed baby. Nothing contained herein shall be construed as conferring by implication, estoppel, or otherwise any license or right under any patent, copyright, trademark, or other intellectual property right of kissed baby or any third party, except as expressly granted herein.

  • Use Of Site
  • By accessing or using this site, you agree to be be bound by this agreement. The information and products on this site are provided by kissed baby of Bowmanville, Ontario, Canada, subject to your agreement to the terms and conditions on this page.

    kissed baby reserves the right to change, modify, add or remove any part of this site, and to add to, change or discontinue any material or information contained in, or any other aspect of, the site at any time and without notice or liability. Accordingly, you agree to review this site (and the News/Updates page) periodically, and your continued access or use of this site shall be deemed your acceptance of the modified site. Information, including product pricing and availability, may be changed or updated without notice.

    Information on this site may contain technical inaccuracies or typographical errors.

  • Privacy Policy
  • Personal information collected from you will only be used by us for the purposes of direct contact by us regarding product use and customer service. No personal information will be provided to any third parties.

    When you visit our site, our site-access tracking service records the following information for statistical purposes:

    1. your server (IP) address and machine name;
    2. the date and time of visit to this site;
    3. pages accessed;
    4. the previous site or page visited;
    5. the search engine and keywords used;
    6. any linked referral; and
    7. the type of browser used and its operating system.

    kissed baby examines this information for statistical purposes only. No attempt will be made to identify you or your browsing activities except, in the unlikely event of an investigation, where a law enforcement agency may exercise a warrant to inspect server logs.

  • Consumer Agreement
  • Pricing:
    All prices are in Canadian dollars ($CAD)
    Pricing and availability are subject to change without notice.

    Credit card purchases:
    Credit card purchases will be processed through PayPal (paypal.com).

    Gift receipts:
    For shipments to an address other than the "Bill to" address, you can choose to send the items with a gift receipt. A gift receipt does not include prices on the packing slip. Please indicate this option in the "Special Instructions" box.

    Gift packaging:
    Gift packaging will be made available for an extra $5. This includes a gift box and tag, to include your personal message. Gift packaging may not be available for some larger orders.

  • Shipping & Delivery
  • kissed baby ships merchandise within Canada, to the U.S., and to most overseas destinations.

    Shipping is based on the order total, to the same shipping address. The order total includes the total price of the items, taxes and duty where applicable, plus any service charges, such as custom embroidery or gift boxing.

    Within Canada:
    > Shipping is by Canada Post, unless express shipping is indicated (Purolator or FedEx). Insurance and a tracking number are included.
    > Transit time ranges from 1 to 5 business days, depending on shipping address.
    Shipping costs:
    > Orders $0.01-$119.99: Flat fee of $10.00 CAD; $5.00 surcharge to Northwest Territories, Nunavut, Yukon
    > Orders over $120.00: FREE SHIPPING Canada-wide

    To the U.S.:
    > Shipping is by Canada Post air mail, unless express shipping is indicated (FedEx, UPS, or Purolator). Insurance and a tracking number are included.
    > Transit time ranges from 5 to 10 business days, depending on shipping address.
    > ** Any duties and taxes incurred are the responsibility of the recipient, and are payable upon receipt of the goods. **
    Shipping costs:
    > Flat fee of $20.00 CAD; $5.00 surcharge to Alaska, Guam, Hawaii, Puerto Rico, U.S. Virgin Islands

    To overseas destinations:
    > Shipping is by Canada Post air mail. Insurance and a tracking number are *not* included, but may be requested for a surcharge.
    > Transit time ranges from 10 to 21 business days, depending on shipping address.
    > *** Any duties and taxes incurred are the responsibility of the recipient, and are payable upon receipt of the goods. ***
    Shipping costs:

    > Flat fee of $25.00 CAD.


  • Sales Tax
  • kissed baby charges sales tax to the shipping address.
    Canadian customers pay 5% GST on all orders (except on shoe purchases under $30.00).
    Ontario customers pay 13% HST.
    Customers outside Canada pay no taxes.

  • Warranties
  • All kissed baby products are guaranteed against defects from workmanship or material, for a period of one year from purchase date. Full warranty information is included in the "Instructions and General Information" booklet that is provided with each sling.

  • Return Policy
  • If you have purchased a product from a retailer/distributor, please contact them about their specific return/exchange policy. In cases of a default in workmanship or material, your retailer/distributor will contact us to get you a full refund or suitable exchange.

    If you have purchased directly from us on-line, we want you to be happy customers, and will work with you to the best of our ability to provide returns or exchanges.

    Please check your merchandise immediately upon receipt for any obvious errors or defects.
    If there has been damage due to the carrier's negligence, please report this within 2 days of receipt of the package, so that we can file a claim on your behalf.

    Within 30 days:
    If you're not satisfied with the sling for whatever reason, return it in good, re-sellable condition, and we will offer you a refund or exchange, minus the shipping costs. If the item is defective, we will cover all shipping costs.

    After 30 days:
    If your item is in good, re-sellable condition, we will offer you a store credit in the amount of the order, minus shipping costs. Full refund in case of defect (see conditions of one-year warranty).

    > Please contact us for a return merchandise authorization (RMA) number, within 30 days of receipt of your order. All returns MUST be accompanied by an RMA.

    Items returned without an RMA will be delayed in processing.
    > The customer is responsible for shipping fees on all exchanges or returns on non-defective items. kissed baby will cover all shipping costs in cases of defective items.
    > Refunds will be issued via the same method of payment.

    Custom-made items (items with Optional Add-on Features, custom colours choices, custom embroidery, etc.) are not eligible for refunds or exchanges, except in cases of a defect in workmanship or material. At our discretion, item may be returned for a store credit only.

    If you are purchasing the item as a gift, and think that your recipient may not want to go through the process of returning or exchanging the item, we suggest a kissed baby gift certificate.

  • Store Hours
  • Customer service by telephone is usually available from Monday to Friday, between 11 a.m. and 6 p.m. EST. Please keep in mind that we are a family-friendly, home-based business, so hours may vary.

    The best way to get in touch with us is by e-mail. We answer all e-mail within 48 hours.

  • Miscellaneous
  • Links to other websites on this site are not under the control of kissed baby, and may contain computer viruses. kissed baby is not responsible for the content or nature of other sites linked from this site. It is your responsibility to make your own investigations, decisions and inquiries about the information retrieved from other web sites. You are responsible for information that you provide to these sites. We recommend that you review the privacy policy of any site that requests personal information.

    kissed baby's privacy policy does not cover the privacy practices of external sites.